Title-Objectway-Services
Objectway-service-proposition-mobile

High-quality Professional, Outsourcing & Customer Services
supporting the full solution life-cycle

PROFESSIONAL SERVICES

EXPERIENCED APPROACH FOR BIG CHALLENGES

  • Agile Onboarding Project & Implementation
  • Life-time Software Operation Support
  • Business Consulting & Training
  • Digital Experience Design

IT
OUTSOURCING

PRIVATE CLOUD SAAS SERVICE

  • IT Service Governance
  • Service Operation Management
  • Hosting Infrastructure Management
  • Infrastructure & Service Design and Evolution

BPO INVESTMENT SERVICES

HIGH LEVEL SKILLS & ADVANCED TECHNOLOGIES

  • Full Business Process and IT Support
  • Business Process Improvement
  • Change MNGT Services
  • BPO Onboarding Service

PROFESSIONAL & CUSTOMER SERVICES

FULL SOLUTION LIFE-CYCLE SUPPORT. EXPERIENCED APPROACH AND SKILLED PEOPLE OFFERING EXCELLENT SERVICE QUALITY

IMPLEMENT. IMPLEMENTATION & ONBOARDING

  • Onboarding project:
    On-premise or On-cloud
  • Implementation & integration project
  • Agile Project with iterative and incremental approach

OPERATIONS
SUPPORT

  • Software Maintenance & Customer Application Support
  • Operations & Application Platform Management
  • Evolution & Implementation

CONSULTING & TRAINING

  • Business & Regulatory Consulting
  • Digital & Technology Consulting
  • Product Consulting & Training

DIGITAL
EXPERIENCE

  • Creating a
    customer-centric Digital Experience across all digital touch points
  • Operating prototype and UX simulation
  • Portal design, building and running

IT OUTSOURCING

THE PRIVATE CLOUD SAAS SERVICE WITHOUT MISSING THE ADVANTAGES OF AN ON-PREMISE SOLUTION

IT OUTSOURCING

  • Dedicated computing power & storage area on the cloud
  • Dedicated bandwidth within the cloud
  • Full application management service that operates the Objectway Products installed in your private cloud

HOSTING SERVICES

  • Security, Capacity, Infrastructure, Network, Firewall management
  • 1st line support during business hours, P1 incident handling 24/7
  • Backup & restore management, Business Continuity, SLA compliance control

INFRASTRUCTURE

  • Third party data centre UK (Nantwich, Manchester), Luxembourg , Canada
  • Own datacentre Italy (Milan, Bari, Brindisi)
  • Certification ISO 20000, 14001, 9001, 50001, 27001, PCI/DSS, CSAE3416 (Type1), SSAE16, SOC1 (Type1)

BUSINESS PROCESS OUTSOURCING

HIGH LEVEL SKILLS AND ADVANCED TECHNOLOGY ACHIEVING OPERATIONAL EXCELLENCE

EXPERIENCE & RELIABILITY

  • Operational excellence combined with flexibility & agility
  • Scalability is the capability to handle a growing volume of assignments
  • Security monitoring with robust and advanced technologies

MAIN ACTIVITIES

  • Combined investment management and policy management
  • Monitoring the whole settlement processing of the financial instruments transaction
  • Covering the investment life cycle of the unit-linked insurance value chain

BUSINESS BENEFITS

  • Concentrating on strenghts and free up resources for the core business
  • Reducing operational risks and IT costs, maximising productivity
  • Optimising straight-through processing rates enabling to increase client experience and brand loyalty